Lamppa Manufacturing Ordering Process

Ordering Process

We provide an estimate and require a $500 (sauna stove) and $1,000 (furnace) deposit (non-refundable) to get on our list, with the balance payable upon shipment or pick-up.  Lead times do fluctuate, but they have typically been about a month.  We accept credit cards, cash, checks, wire transfers, and mobile payments.  To make the initial deposit, please call us on the phone.  We don’t keep any credit card information on file for your protection.  There will be a 3% fee (less than we are charged) on non-cash final payments.  Lead times fluctuate, but they are typically at least a month, giving everyone a chance to mail a check to avoid the 3% fee.

Lamppa Manufacturing Inc.
9501 MN-135
Tower, MN 55790

Our Location (click here)

A shipping estimate is provided in the initial quote.  The shipping rate is not finalized until it is scheduled to ship.  The rate can increase or decrease based on the current shipping industry climate.  If you mail a check and there is a difference, we will reach out before shipment to square away over the phone with a credit card (no fee).

We ship factory direct, and your options are residential with lift-gate service to the end of your driveway or a commercial location (supplied by you) with either a loading dock or forklift.  Commercial shipping usually saves ($100-$200).  If you chose commercial shipping and it turns out not to be, you are responsible for the rate difference before we provide any support.  You need room for a 53-foot semi-tractor trailer for residential delivery to have easy access.  Otherwise, they can meet you at the end of the driveway or road access nearest your home.  With lift-gate service, they can load onto an open truck bed.  Overseas shipping is typically done by ocean freight since it’s usually less expensive than air.

When shipped outside of Minnesota, there are no sales taxes.  If you pick it up here, you will be charged Minnesota sales tax and a $30 crating fee if you want it on a pallet (our cost for the locally purchased).  Please bring a truck or trailer.  When shipping we charge a crating fee ($60 saunas [1 pallet], $120 furnaces [2 pallets]) + shipping (typically $200-$600).  We regularly ship to Canada but require the customer to provide the broker.  All International orders will be required to pay the 3% credit card fee or wire transfer the final payment.

The day after it ships, we e-mail you the trucking company phone number and the tracking number.  They are also required to call you 24 hours (Residential) and 4 hours (Commercial) in advance to set up a delivery time with you.  (Receiving your Kuuma video)  (Removing From The Pallet)

Shipping Delays: Due to the rising cost of diesel fuel, many shipping companies we use are holding shipments until they have a full trailer before going out for final delivery from their local terminal.  We are experiencing anywhere from an extra few days to weeks (in rare cases) until delivery.  These delays are outside our control, but we would like you to know so that an appropriate arrangement can be made.